Jody Hoffer Gittell

Jody Hoffer Gittell is Professor at Brandeis University's Heller School, Faculty Director of the Relational Coordination Collaborative, and Co-Founder and Board Member of Relational Coordination Analytics. To understand how diverse stakeholders achieve their desired outcomes in coordination with each other, Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through relationships of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The Relational Model of Organizational Change shows how stakeholders can design structural, relational and work process interventions to support more effective coordination of their work. Gittell is currently exploring the relational dynamics of multi-stakeholder change in organizations and ecosystems around the world.Dr. Gittell currently serves as treasurer for Seacoast NAACP, on the board of trustees for Greater Seacoast Community Health, on the editorial board of Academy of Management Review, on the leadership team of the Organization Development and Change Division of the Academy of Management, Academic Fellow at MIT Center for Information Systems Research, chair of the Brandeis University Faculty Senate, and on the National Academy of Science, Engineering and Medicine Committee on Integrating the Human Sciences to Scale Societal Responses to Environmental Change. She received her BA from Reed College, and her PhD from the MIT Sloan School of Management.