Brent C. Pottenger, MD, MHA is a physician at Johns Hopkins. At the University of California, Davis, he earned a Bachelor of Science degree in Physiology and Financial Management for Healthcare, with a minor in Contemporary Leadership. He completed a Master of Health Administration graduate degree at University of Southern California. He graduated from the Johns Hopkins University School of Medicine and received The Samuel Novey Prize in Psychological Medicine. Then, he worked as a Healthcare Systems Leadership Fellow in the Armstrong Institute for Patient Safety and Quality at Johns Hopkins.
Cultural evolution created technologically-advanced contexts that make it difficult for doctors to communicate with patients in manners concordant with our evolved, ancestrally-familiar modes of communication.